TERMS AND CONDITIONS:
We reserve the right to amend, review, modify, change or withdraw any products or services on the website at any time without any prior notice. We also reserve the right to restrict access to the entire, or parts of the website without any prior notice.
No portion or section of this website including but not limited to content, images, designs and layouts can be copied, downloaded, reproduced or readapted in any shape or form, and any infringement of this provision will invite legal action.
The website is operated by Exerfit Wellness Private Limited, (“Exerfit”) a company incorporated under the laws of India with our registered office at 2nd Floor, Plot 1076, Apte Industrial Estate, Laxminarsingh Papan Marg, off Dr E Moses Road, Worli, Mumbai – 400018, Maharashtra, India.
Our website allows you to share content on third-party platforms like Facebook, Twitter, etc. via external links. This facility is provided only to allow you to share content on these platforms and we do not take any responsibility for third party websites and/or their contents and disclaim any liabilities arising out of the access or use of any or all third party websites. We accept no responsibility for any content that may be posted by users of our website on such third party websites using external links and disclaim all liabilities that may arise from any such activity by a user of our website. Users accept full and sole responsibility for any content that they may post on our website and we disclaim all liabilities that may arise concerning any such content.
Your Profile & Eligibility
Using the website
By accessing and using our website, you agree:
Product Description & Specification
We have made all efforts to provide accurate information and images of our products on the website. This includes but is not limited to product size, weight, colour, description, nutritional information, prices, etc. All product images on our website are provided for illustrative purposes only. Kindly note that the items ordered may vary slightly from those displayed on the website.
We market and sell products under our brand name “exerfit” on the website. The products are manufactured and supplied to us by our approved vendors.
You understand and accept that we are not liable or responsible for any damage, loss, problems or inconvenience that may arise to you as a result of using our products. You agree to purchase and consume our products entirely at your own risk.
Exerfit shall in no event or circumstances be held liable and/or responsible for any discrepancy or inaccuracy in reporting the prices and product specifications (including the product description, photos, vegetarian, Jain, weight/size) nor shall it be liable for any costs, actions, claims or demands that may arise or accrue in respect of the same.
Exerfit shall not be liable or responsible for any products, information or services mentioned on the Website, whether provided by Exerfit, or any third parties. You agree to make your independent evaluation of the products, information and services mentioned on the website, including their quality.
Restrictions on Order Size
We retain the right to restrict or prohibit, at any time, the number of items purchased on our website per order, individual or group. We can apply these restrictions by tracking the account number used to order, debit/credit card or other modes of payment used and/or shipping/billing address. Such restrictions will be duly intimated via our website
While best efforts are made to ensure that all pricing details on our website are accurate and up to date, some errors can occur. In case of any such errors in the price of goods that you have already ordered, we will inform you at the earliest possible moment. In case we are unable to contact you, this order will stand cancelled and we will get in touch with you to reinitiate the order with correct pricing information. We will not be liable to service any such erroneous order.
We reserve the right to update and change the prices of our products periodically without any prior notice. Such changes will not apply to any orders placed before the revision in the price. The prices on our website include the basic cost of the product, along with all applicable taxes as per law.
We do not provide any assurance that the price listed on our website is the lowest price at which the product is available across channels.
In case of discrepancies between the product pricing on the website and the final invoice, the pricing mentioned on the final invoice shall prevail.
At the time of ordering your products on our website, you will be provided with several payments and delivery options. Orders will be processed only once we can confirm that your payment has successfully reached us. You will be provided an estimated time of delivery at the time of order, which may vary based on your location and products ordered. On successfully placing the order, you will receive a detailed email that contains a summary of your order along with the relevant delivery information.
You can pay for your purchases through the website via multiple channels offered through our payment gateway tie-ups. While availing of any payment channel/s, offered on the website, we will not be liable or responsible for any loss or damage arising to you, either directly or indirectly, on account of:
You understand & accept that we have entered into a contractual agreement with our payment gateway provider, and as per the terms of this agreement, neither the payment gateway provider nor any of the banks that it works with to provide the payment gateway services will be liable for any damages suffered by you for any reason whatsoever.
You shall use your own credit/debit card / net banking account only for making payments. Exerfit shall not be liable or responsible for any credit card fraud(s). The liability, if any, on the fraudulent use of your credit/debit card / net banking account, will be yours alone and the onus to ‘prove otherwise’ shall be on you.
You agree to indemnify and keep indemnified Exerfit, its successors and assigns, vendors & partners of, from or against any claims, demands, actions, disputes, liabilities, obligations, costs, charges, expenses of any nature suffered or sustained by Exerfit by reasons of the fraudulent uses of any credit/debit card / net banking account by you for any such transaction.
You acknowledge that delivery may at times be delayed on account of unforeseen circumstances and we will try to keep you updated of such delays via email and SMS. Please note that we will not be liable to provide any cash or other compensation for any delayed deliveries.
In case of any lost or misplaced shipments, we will resend you the shipment on confirmation that the shipment is lost or misplaced, or refund your money, depending on your preference. We accept no other liability or responsibility with regards to lost, misplaced or damaged shipments.
Exerfit reserves the right to change the delivery charges at any time without prior intimation.
By accepting/agreeing to these terms, the customer agrees that the tracking details of the shipment will not be available immediately.
Exerfit reserves the right to deny delivery to locations considered not feasible even though the delivery location is mentioned in the Website.
Returns & Refund
Please refer to our Returns and Refunds policy for more information on how to return products and applicable refund parameters.
Intellectual Property Rights
Exerfit retains all rights and ownership to all copyrights, trademarks, logos and any other intellectual property used on its website and products. Accessing the website and/or purchasing products through the website does not create any rights, title or encumbrance on any of our intellectual properties.
Law and Jurisdiction
You agree to indemnify and do hereby keep indemnified, safe and harmless Exerfit, its Directors, employees, agents, successors and assigns of from and against any and all claims, actions, proceedings, obligations, penalties, losses, liabilities, disputes, damages, costs, charges and expenses of any nature whatsoever suffered or sustained by Exerfit due to:
Limitation of Liability
You agree to use the website and transact on it purely at your own risk. Neither Exerfit, its Directors, Employees, Affiliates or Agents will be liable for any direct, consequential, indirect or other damages that may result from your use of the website or products or services marketed thereon. This includes damages that may arise due to any viruses, hacking, incorrectness or inadequacy of information on the website or performance of the products marketed thereon.
You acknowledge and agree that Exerfit neither endorses the content of advertisements or third parties’ web content, nor shall it be responsible or liable for the accuracy of material contained therein, or any infringement of third party intellectual property rights arising therefrom, or any fraud or other crime committed thereby.
In no event or circumstances shall Exerfit be held liable or responsible for any delay, failure, default or disruption of the contents or services delivered through the website to you.
Neither Exerfit nor any of our affiliates are liable for losses caused directly or indirectly by our non-performance as a result of events beyond our control including natural disasters, acts of God, war, terrorism, actions or decrees of governmental bodies, exchange or market rulings, failure of communication lines or utility systems, equipment and systems failures, unauthorized access, and theft (each, a “Force Majeure Event”).
Ground Floor, D J House, Old Nagardas Road, Andheri East, Mumbai, Maharashtra 400069